Overseas steel procurement often faces multiple challenges such as unstable supply, delayed delivery, incomplete documents, damaged logistics, and lack of after-sales support. Longyi Import and Export has established a complete one-stop foreign trade service system, with dedicated personnel following up on the entire process from early consultation, quotation, sampling, scheduling, quality inspection, shipment, logistics, customs clearance information to after-sales technical support, to comprehensively resolve the procurement difficulties of overseas customers.

In the early stage of consultation and customized solutions, professional foreign trade sales engineers are familiar with steel standards and industry needs in various countries. After the customer provides the project purpose, local climate, required specifications, and budget, we quickly match and adapt the products, and provide professional technical advice: recommend thick zinc layer and fluorocarbon color coating in coastal areas; Economic PE color coating and conventional galvanizing are recommended for inland dry areas; Recommended deep drawing grade substrates for home appliance processing; The building structure is made of high-strength materials. At the same time, free sample shipping is provided. After the customer confirms the sample, a formal quotation will be issued, clearly indicating the specifications, unit price, minimum order quantity, delivery period, and payment method, with no hidden charges.

In the production and quality control process, relying on long-term supply agreements with domestic steel mills, spot specifications can be scheduled and shipped within 15 days, and customized coatings and special materials can be delivered within a maximum of 60 days; Each batch of products undergoes comprehensive testing before leaving the factory, including thickness, zinc layer weight, coating thickness, yield/tensile strength, coating adhesion, salt spray testing. Material reports in both Chinese and English, as well as original factory quality assurance certificates, are issued to meet the customs clearance and third-party testing requirements of various countries, and to prevent goods from being delayed due to unqualified quality inspection.
In the packaging and logistics transportation process, international standard sea freight anti rust packaging is adopted, with an inner layer of anti rust paper, a middle layer of waterproof plastic film, an outer layer of galvanized steel plate edge protection, and horizontal and vertical galvanized steel strip locking and fixing to prevent bumps, scratches, moisture and rust during long-distance transportation; The four major ports of Tianjin, Qingdao, Shanghai, and Ningbo cooperate synchronously to match the optimal shipping schedule according to the customer's destination port. Full container and LCL transportation can be arranged, and professional logistics specialists synchronize the real-time logistics information of cargo loading, departure, and arrival. Customers can track the status of goods at any time.

Document and settlement services, familiar with import document requirements in various countries around the world, able to handle commercial invoices, packing lists, certificates of origin, Generalized System of Preferences certificates, inspection forms, and third-party inspection reports in one stop; Flexible payment methods, supporting two mainstream foreign trade settlements: 100% irrevocable sight letter of credit and prepaid wire transfer, adapted to the trading habits of customers in different countries. The finance team follows up on the reconciliation and payment process throughout the process to ensure the safety of fund transactions.
At the level of after-sales technical support, if customers have processing or usage questions after the goods arrive at the port, technical engineers provide online guidance; If there are quality issues related to product specifications and coatings, quickly connect with steel mills to provide solutions to ensure smooth construction of customer projects. The company has established an online message and consultation channel, where customers can submit their procurement needs at any time and receive a dedicated response within 24 hours. Efficient communication eliminates the need for long waiting times.

Longyi always puts customer needs at the core, abandons the traditional trading model of only selling goods without service, and creates a full chain supporting service, allowing overseas customers to purchase Chinese coated steel with ease, effort, and cost savings. We look forward to establishing long-term stable cooperation with global building materials wholesalers, engineering general contractors, and manufacturing enterprises.